24 Hour Cancellation

24 hours notice must be given in order to cancel a lesson. If a student cancels a lesson with a 24 hour notice, make-ups will be given at times and dates within the instructor’s schedule or can be arranged at any mutually agreeable time.

Same-day cancellation

If the student cancels on the same day as the lesson, the lesson will be forfeited and there will be no make-up, or refund for that lesson.  The payment for the cancelled lesson cannot be applied to future lessons. 

No Call/No Show

If the student does not provide notice of absence it is considered a No Call/No Show.  There are no make-ups or refunds for No Call/No Shows.  The payment for the missed lesson cannot be applied to future lessons. 

Illness and Emergencies

In the event that a student falls ill or has a family emergency,  the student will have a choice to make-up the lesson or apply the payment to next month’s lessons.      

Instructor Cancellation

In the event that the instructor needs to cancel a lesson, the student will have a choice to make-up the lesson or apply the payment to next month’s lessons.